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Usability Testing of Fitness Mobile Application : Methodology and Quantitative Results

Authors

Ryan Alturki and Valerie Gay, University of Technology Sydney, Australia

Abstract

Obesity is a major health problem around the world. Saudi Arabia is a nation where obesity is increasing at an alarming rate. Mobile apps could help obese individuals but they need to be usable and personalized to be adopted by those users. This paper aims at testing the usability of a fitness mobile app” Twazon”, an app in Arabic language. This paper presents an extensive literature review on the attributes that improve the usability of fitness apps. Then, it explains our methodology and our set up of a trial to test the usability of Twazon app that is popular in Saudi Arabia. The usability attributes tested are effectiveness, efficiency, satisfaction, memorability, errors, learnability and cognitive load. The trial is done in collaboration with participants from the Armed Forces Hospitals - Taif Region in Saudi Arabia. The results highlight that the app failed to meet with the usability attributes.

Keywords

Usability, Mobile Application, Obesity, User Experience

Full Text  Volume 7, Number 11